Mobile POS Software Solutions Top Trends [2020]

Introduction to Mpos Software Trends

The year 2020 has been a lesson for in-store retailers from the very beginning. They have realised the need for betterment in their business. And that’s where point-of-sale(POS) systems come in use. Traditional cash registers are very outdated, and mobile POS Solution is the trend now. It would be wrong to say that these systems are just for billing and transactions. There are always technological innovations that can save time and costs. And, there are more to observe in mPOS too. For any business to succeed, it is crucial to meet customer requirements and keep up with the trend. So, let’s look at some mobile POS trends that are bringing new ways to enhance a shopper’s experience.

 

Some Top Trends in the MPOS System

 

1. More payment options

With the coming of the pandemic, the chances of a cashless world have become higher. People are looking for purchase at the comfort of their homes. Now, as every retailer is offering options for digital payment, if someone has to show something different, they have to come with a better alternative. So, it has become a trend in mobile POS solutions to come up with competitive and flexible options that will lead to satisfying every shopper, and this seems a never-ending thing.

 

2. Cloud-based POS

Cloud-based POS is one of the prominent trends in 2020. This system usually comes in use on mobiles. Cloud-based solutions offer plenty of advantages over client-based POS. And, the result is its place in the current trends.

 

Merchants find it easy to handle, unlike other POS, as it doesn’t require a lot of maintenance. It lets the store owners customize every part of the experience of a shopper. It solves the problem with the budget as the merchants need to pay only for the things that they are using at present. So, they can adopt it without any concern for affordability. Furthermore, it is easier to combine the cloud-based mPOS with the already existing programs in a business. All these benefits make sure that this integration trend will only increase in the near future.

 

3. Artificial Intelligence

The combination of AI in mobile POS has become a trend in the last few years. AI can do almost everything to eliminate the need for physical interactions. Chatbots are a part of this intelligence. Popular virtual assistants like Google Assistant, Alexa, Siri, etc., all are a result of AI or robotics. All these things enhance the interactions between a business and its target customers. It provides shoppers with better recommendations for purchase and secure payments.

 

Moreover, AI has a lot to offer business owners as well. They get alerted of any suspicious activity happening in their store. Such integrations allow business owners to keep track of their inventory, which lets them be aware of what is in demand, resulting in more profits. With all the mentioned benefits, hardly any merchant will resist AI integration. 

 

4. Automation in the system

A digitalised system is never complete without automation in it. And, it is just another trend in mPOS systems. Gone are the days of passwords and PINs; payments can be faster and safer with biometrics authentication. Moreover, automated purchase and payments can save much time on what a customer buys on a regular basis. For instance, we all are aware of subscription renewal. Let’s say a buyer pays for a one-month subscription to some online streaming platform. With the auto-renewal option, payments can be automated for the next month, and he/she doesn’t need to invest time in it.

The Bottom Line to Mpos System 

 

The trends in mobile POS won’t end here. There is much more to watch in the future with the increasing demand of both shop owners and the customers, i.e., more ways to make a payment, better virtual assistants, simple methods to collect customer data, and everything to make the experience better than before awaits.