What is Point of Sale software Solutions? How Retailers can have a positive impact on business with Enterprise POS Software.

The Need for Retail POS Software System

The business of a supermarket corporation needs a variety of management, marketing, and managerial experience. These skills are required to guarantee that the store is running properly from ensuring that there is adequate stock to compile monthly sales reports. 

What is a POS system?

Simply placed they complete a point of sale transaction any time a client makes a purchase in your shop. The Point of sale software in Singapore is the core component of a company, the centre of all variations — sales, inventory, and customer administration. As obvious as the advantages of a POS-system is, 56% of retailers in Singapore already use POS solutions. 

Key factors of the POS system

Many activities in a retail store can be excessively repetitive and exhaustive in terms of time. "They enhance the chances of success of a merchant by providing them with instruments to streamline business processes."

What all must your Enterprise POS software be capable of?

It should hopefully be feasible for your point of sales system to:

1. Inventory Management

   Inventory management, one of the most critical features of a POS scheme, keeps track of all items at the very heart, so you know whether it's time to order or not to order specific products.

Your POS solutions should encourage you to:

• Digitally search and count items

• Manage the stock by making combinations of items (size, colour, designs)

• Identify inventory parts with a special serial number

• Track amounts of inventory across various locations

• Enable seamless ordering, such as setting custom reorders of best-sellers automatically

• Consolidating one-order sales and orders

2. Customer Management

   It can contribute to repeat sales by establishing good partnerships with the clients. To monitor all customer details, POS in Singapore should have customer relationship management (CRM).

• Link a purchase/transaction to a buyer

• Keep note of the shopping history of the clients.

• Capture details about customers such as name, age, birthday, telephone number, and email address

• To stay in contact with them, use email marketing to

• A built-in reward platform would have more sophisticated schemes

3. Employee reporting and management

   Your workers' efficiency will make or break your store's/business’s future. It would further boost revenue by having the opportunity to set sales expectations as well as recognizing who the best performers are and who needs additional coaching. A complete POS Software solution can help in the proper management and reporting of employees in your retail store. 

The Bottom Line to Retail POS System 

For the first time, if you want a POS software solution in Singapore, start making a list of features that you must have and speak to fellow business owners who work in a similar room. Ask what POS systems they use and what they like in them, or what they don't like. A point of sale system has become a need of the hour for almost every retail business in Singapore. It allows your efficiency and reduces your time and allow you to save much of your financial resources. 

To Learn More about POS Software, Please Read the Below Blogs

1. POS System

2. Reasons to Use POS Software

3. Best Point of Sale Software System

Point of sale improves Order Management And Sales Management that enhance omnichannel customer experience

Retail POS Software System Provides end to end Solutions to boos efficiency

Customers are the sole growth reason in business industries. Further, consumers have wide options to choose from while selecting a retail outlet. Retailers focus on improving customer satisfaction and providing exceptional experiences. Likewise, for the meeting of customer needs, it is quite necessary to personalize all the experiences. The Retail POS Software is a back to end solution used for making sales and accepting payments. Besides, the POS software is more than a simple management solution. It is a way of enhancing the in-store experience of the customers. It helps to elevate the image of the brands to have a positive impact on the overall customer experience. 

Ways in which POS software helps to improve customer experience

1. Improving speed and accuracy

About 73% of the customers claim that the check out line is the number one retail point. Besides, people get frustrated by reaching the point line and are forced to use any preferred payment method. Furthermore, The retail POS software takes time to complete all the transactions for facilitating wider payment terms. Sometimes, even the best mobile payment technology allows consumers to bypass the checkout quickly. 

2. Resolving inventory issues

According to a report of Walmart over $3 billion results in items being out of stock. Moreover, it is quite frustrating for retailers and consumers to leave stores empty-handed. Retail software solutions integrate with inventory management along with accounting. The retailers can track what is going on effectively. As per the customer's perspective, the shelves have to be fully stocked and the items must be present to be purchased. 

3. Decrease costs and delivery times

All the organizations increasing efficiency completes more sales and orders in less time. Similarly, the omnichannel retail software helps the retailers in decreasing costs and delivery time for customer satisfaction. Further, the cloud-based inventory system gives greater accuracy than the manual systems. It saves the retailer time to ensure that orders are fulfilled consistently. 

4. Enhancing customer outreach

When the promotional emails are personalized, the transaction rates increase six times. Besides, the emails boast of a 29% unique rate and 41% unique click rate. The POS solutions tie the marketing efforts to track easily what the customers are buying. It allows the customers to reach to the customized information about the new products. The retailers ensure that the touchpoint between the brand and consumers is relevant and also constructive. 

The Conclusion to Retail POS Software Solution

The Retail Store software integrates with the HR data to ensure that there is the right mix in the staff. It also facilitates intranet communications to give instant access to the insights and right information. The best POS systems help to enhance customer experience while blending with the background. Besides, the innovative Retail Store Software helps to smoothly integrate the overall sales experience. The retailers guarantee that when the customers enter the store, they find products in place. 

The online channel has become the fastest growth engine for retailers. When looking to invest in technology, the omnichannel retail solution is there to improve the processes. 

Best E-commerce Solutions for Retailers [2020]| Why Omnichannel E-commerce is Necessary for Retailers for better business?

Why Omnichannel E-commerce is best for Retailers Business?

Technology has been a game-changer ever since its advent. The rapid development of modern technology and omnichannel integration for e-commerce organizations has opened different avenues for businesses, leading to their incremental growth. This is no different for retail IT. The industry has realized the potential of omnichannel commerce as a smart business strategy to offer their target audience what they want when they want.

Hubspot defines Omni-Channel commerce as "deliver a seamless and consistent experience across channels while factoring in the different devices that consumers are using to interact with your business." To explain the term in length, it is a well-strategized sales approach through multiple channels to ensure customers a wholesome retail experience.

An omnichannel approach offers customers the opportunity to shop from an array of channels like the traditional brick and mortar, e-commerce website, or mobile application. It gives them the liberty to exercise their choices and opt for the e-commerce solution for retailers that best suits their convenience.

Social media listening opens yet another channel for retail to connect with the target audience through effective communication. With the boom of technology, the retail industry has realized the importance of retail software to gauge the ever-changing expectations of the consumer and deliver accordingly to ensure customer satisfaction.

Here are some benefits of Omnichannel Commerce Retail software that contribute to a seamless retail experience for customers:

● It enables customers to save their selected products in the shopping cart of an e-commerce portal

● Customers receive recommendations based on their browsing or purchase history. This also gives retailers the ability to up-sell and cross-sell.

● Customers receive exciting discount offers and promotions, which helps retailers in higher business conversions and promotes brand loyalty

Here's why retail IT is necessary to drive sales & Omnichannel Integration :

Enables retailers to understand the target market and potential customers

Technology helps in tracking potential customers. It is imperative for retailers to have a thorough understanding of their requirements and expectation to be able to cater to them efficiently. A clear picture of this is necessary for an effective e-commerce omnichannel strategy.

Create a strong brand identity

Unified brand exposure is important for a brand to create a consistent brand personality throughout the channels that they are active in. When retail organizations get a clear understanding of the target market and their expectations, they will be able to create a brand personality that is relatable to their customers.

Enables retailers to connect with their customers

Building consistent communication is the first step towards connecting with the existing customers and also ensuring a wider reach, helping in customer acquisition. Staying active across multiple channels enhances brand visibility, besides being a rich source of product information. Encouraging customers to interact with the brand bridges the gap between them and helps the customers to identify with the brand, building a strong relationship.

Bottom Line to E-commerce Solution for Retailers

Keeping the channels of communication open through product reviews and customer loyalty programs is not only a smart step towards strengthening the relationship, but also subtly persuade the existing customers to recommend the product to their friends and family, making it a conversation-starter. Omnichannel Integration for e-commerce traces communication between the brand and its customers, and aids in improving product offerings according to the feedback.

Mobile POS Software Solutions Top Trends [2020]

Introduction to Mpos Software Trends

The year 2020 has been a lesson for in-store retailers from the very beginning. They have realised the need for betterment in their business. And that’s where point-of-sale(POS) systems come in use. Traditional cash registers are very outdated, and mobile POS Solution is the trend now. It would be wrong to say that these systems are just for billing and transactions. There are always technological innovations that can save time and costs. And, there are more to observe in mPOS too. For any business to succeed, it is crucial to meet customer requirements and keep up with the trend. So, let’s look at some mobile POS trends that are bringing new ways to enhance a shopper’s experience.

 

Some Top Trends in the MPOS System

 

1. More payment options

With the coming of the pandemic, the chances of a cashless world have become higher. People are looking for purchase at the comfort of their homes. Now, as every retailer is offering options for digital payment, if someone has to show something different, they have to come with a better alternative. So, it has become a trend in mobile POS solutions to come up with competitive and flexible options that will lead to satisfying every shopper, and this seems a never-ending thing.

 

2. Cloud-based POS

Cloud-based POS is one of the prominent trends in 2020. This system usually comes in use on mobiles. Cloud-based solutions offer plenty of advantages over client-based POS. And, the result is its place in the current trends.

 

Merchants find it easy to handle, unlike other POS, as it doesn’t require a lot of maintenance. It lets the store owners customize every part of the experience of a shopper. It solves the problem with the budget as the merchants need to pay only for the things that they are using at present. So, they can adopt it without any concern for affordability. Furthermore, it is easier to combine the cloud-based mPOS with the already existing programs in a business. All these benefits make sure that this integration trend will only increase in the near future.

 

3. Artificial Intelligence

The combination of AI in mobile POS has become a trend in the last few years. AI can do almost everything to eliminate the need for physical interactions. Chatbots are a part of this intelligence. Popular virtual assistants like Google Assistant, Alexa, Siri, etc., all are a result of AI or robotics. All these things enhance the interactions between a business and its target customers. It provides shoppers with better recommendations for purchase and secure payments.

 

Moreover, AI has a lot to offer business owners as well. They get alerted of any suspicious activity happening in their store. Such integrations allow business owners to keep track of their inventory, which lets them be aware of what is in demand, resulting in more profits. With all the mentioned benefits, hardly any merchant will resist AI integration. 

 

4. Automation in the system

A digitalised system is never complete without automation in it. And, it is just another trend in mPOS systems. Gone are the days of passwords and PINs; payments can be faster and safer with biometrics authentication. Moreover, automated purchase and payments can save much time on what a customer buys on a regular basis. For instance, we all are aware of subscription renewal. Let’s say a buyer pays for a one-month subscription to some online streaming platform. With the auto-renewal option, payments can be automated for the next month, and he/she doesn’t need to invest time in it.

The Bottom Line to Mpos System 

 

The trends in mobile POS won’t end here. There is much more to watch in the future with the increasing demand of both shop owners and the customers, i.e., more ways to make a payment, better virtual assistants, simple methods to collect customer data, and everything to make the experience better than before awaits.

Top 10 Reasons why Retailers Need Point of Sale Software for their Business

Introduction to Retail POS Software Solution

POS system or Point of Sale Software has become a need of the hour for every business. It possesses advantages for retailers in almost every area of their businesses. This solution is not just for the checkout. Retail POS software is easier to use, especially when compared with the Electronic Cash Register. There is an immense number of advantages of this technology over the traditional ways of selling for the retailers.

Retail POS refers to automatized sales software. It helps the cashiers input the products and tally the costs. They can then use it to conduct the financial transaction. The advanced Point of Sale software allows you to track inventory, create order lists automatically, and know all necessary details about the customers and your business.

Following is a list of ten reasons why the retailers will need this Retail POS Software for the success of their business:

Top 10 Reasons Why Retailers Need Point of Sale Software for their Business

1. Sales History

With, Point of Sale Software You can always use the POS systems to check past transactions. You can hence know which products have been doing great and which has been stuck on the shelf for weeks. This further assists you during inventory management.

2. Inventory management

This step normally is a time-consuming, expensive process. There are so many products with varying sizes and colours, flavours, and volumes. When you have this software, you have accurate sales and purchase orders control to tell you how much you have in stock for each product. Product categorization is easy, based upon names and brands, suppliers and supplier codes, colours, and more.

3. Sales in Real-Time

If you wish to be in the comfort of your home and still wish to peek into the store, it is now possible with the retail POS software. You can access the back-office server remotely, no matter where you are currently present. This lets you know everything going on in there. You can get to know reports in real-time overall sales, sales attributed to each employee, and profit after the markup.

4. Saving time and money

The system makes you and the customer happy by making things faster and easier. Retail POS Software Solutions are faster than cash registers maintained manually. So save time reading the product and doing credit card transactions over the internet.

5. Sales Tax and Accounting made easy

The POS software lets you calculate the due sales tax on the basis of the exact amount sold in the store. It can even carry out the complete task for you.

6. Financial control

Management of instalment plans and interest rates and exploration in your business will be possible with Retail Software Solutions. You can use it to free yourself from cash breakages as well as shortages.  

7. Management and ERP Systems Connectivity

Managing almost everything is possible with the Retail Store Software. It can be sales, orders, inventory, accounts payable and receivable, and more.

8. Familiarity with electronic devices

These days, you need to put far less effort to train employees with gadgets and electronic devices. It will be simpler for you to train them to become proficient in the POS software and to perform the most advanced activities on it.

9. More information for everyone

No matter whether it is the customer, or the cashier, or the management, everyone will be getting far more information about sales than in the past days. The cashier will be able to run all items easily and quickly, while the management will know what it is selling, the price, and the buyer.

10. Mobility

You can drop the thought of customers waiting in queues outside, impatiently. With such a POS system, things are going to be much faster and accessible.

The conclusion to Retail Point of Sale Software Solution

Retail POS software is thus a really powerful tool that helps you grow your business and optimize resources; it doesn’t matter if it is a small one or one that’s local or huge.

Best point of sale software solution for the retailers to boost efficiency and scalability in business

POS Software Significance

The point of sale software plays the most integral part of increasing the sale of any business. With the help of pos software, a person can easily record the sales and is also important in managing the accounts. It helps in managing the stock in the warehouse or in the sop. Businesses cannot work effectively and efficiently without having a point of sale software. It has become the most important part of retail management to manage orders and inventories.

In simple words, the point of sale software is the cloud system which is responsible for recording sales in various retail and hospitality industries. In various stores and shops, pos software involves a laser scanner to read the bar codes present on the backside of the product sold. Retail POS software has proved to be very useful for various companies that are involved in selling products and services like hotels, bars, restaurants, departmental stores, and other hospitality industries. Pos software helps in collecting data for inventory reports so that retailers can get to know when stocks get over and need to restock it.

Best POS software for various retailers

In the market, there exists much pos software, but ETP omnichannel pos solution is the best amongst various retail pos software. The ETP omnichannel retail POS software is combined with all features of CRM solutions to create a single view of the customer from registration to billing to promotions and management. It is a compatible java based platform with robust and flexible retail pos software. Some of its features are:

Billing & order processing 

A good pos software system is a must-have in various businesses to conduct smooth billing and order processing. It helps in billing orders by reading the bar codes present at the back of the product packaging. Retail POS can generate the invoice, reprint, and mail to the customer after applying various discounts, customer details, and signature of a salesman on it.

Sales monitoring and reporting 

Retails software solution must need a robust report on the sale and the same is done by ETP omnichannel pos solution. It can manage reports of sales on an hourly, daily, weekly and monthly basis. Sales trends like reasonable demand for products, forecasts of sales, and insights of business are some basic and advanced features of the ETP retail software solution.

Inventory & stock management 

A pos solution is perfect for inventory management by providing complete visibility and accountability at all times. Retail pos software provides a complete view of the business inventory, SKU transaction, history of in, out, and within the movement of inbound and outbound inventory. It is also beneficial in making stock management by looking at various stock levels.

Cross channel return management 

A pos software provides returns and facilitates refunds and replacements with an easy mode. It facilitates multiple returns of sale at various time intervals. Retail pos software is also known for its return management process.

The Bottom Line to POS Software 

It has been already found that the best Point of sale software helps greatly in managing and enhancing the sales of businesses. Look for the best retail POS solution provider like ETP to boost efficiency and scalability. 

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